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Our Team

 


The Sustainable Tourism Lab team consists of staff members and consultants with decades of experience developing tourism programs that include an emphasis on sustainable tourism principles.

Lab Staff

Robert Billington

The Lab is directed by the experienced leadership of Robert Billington, founder in 1985 of the not-for-profit Blackstone Valley Tourism Council, which is the managing agency for tourism development in 9 communities of Northern Rhode Island. The Council develops historic, cultural, natural, agricultural and commercial resources using sustainable, resilient, whole place-making strategies. In June of 2006, the Council was awarded the Ulysses Prize from the United Nations World Tourism Organization (UNWTO). In addition, the Blackstone Valley Tourism Council earned the UNWTO.Sbest Certification in Tourism Governance. Billington developed the Sustainable Tourism Planning and Development Laboratory to assist communities in tourism planning needs. He is an Adjunct Professor at the Boston University Graduate School, Johnson and Wales University and is the Leisure Services Management Curriculum coordinator at Bristol Community College in Massachusetts. PUBLISHING INFO??

Natalie Carter

Natalie Carter serves as the Director of Operations for both the Blackstone Valley Tourism Council and the Sustainable Tourism Planning and Development Lab. She is responsible for the growth and development of both organizations. Her years of experience in the non-profit tourism sector make Natalie an asset to the Laboratory team.

Lily Kayamba

Lily Kayamba and Andrew Pierson provide valued experience and support to the Lab. Lily’s research analyst experience stretches from Rhode Island to Rwanda and is personally responsible for organizing the sustainable tourism programs. Andrew’s background as a planner and architect in Chicago has landed him in the Blackstone Valley as the coordinator for the Broad Street Regeneration Initiative. Both bring energy and creativity to the tourism development program.

Consultant Team

  • New Commons, Pawtucket, RI – Meeting Facilitator

  • The Haywood Group, Quebec CN – Writing and Analysis

  • Graphic Pix Inc, Narragansett, RI – Brand Design

  • Advantage Marketing Information, Wickford, RI – Tourism Marketing Research

  • Gates Leighton Assoc, East Providence, RI - Landscape Design

  • Creating Results, East Greenwich, RI – Special Consumer Market Research

  • Resilient Futures, Westerly, RI – Conditions Analysis

  • Yaeger Communications, Swampscott, MA – Cultural Heritage Tourism
    Specialist Development


 

 

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Sustainable Tourism Laboratory  175 Main Street  Pawtucket RI 02860 USA 1-800-454-2882  info@tourblackstone.com